Brew cafe-quality espressos, cappuccinos, lattes, and more at the touch of a button with this easy-to-use 1300-watt espresso machine. Its user-friendly control panel makes it easy to select from programmable brewing options, to set the strength and size preference, and choose between brewing one cup or two cups simultaneously. Thanks to its durable stainless-steel boiler and Thermoblock 15-bar pressure system, each shot brews at the proper temperature and comes out with a thick la…
Buy Bosch TCA6001UC Benvenuto B20 Thermoblock 15-Bar-Pump Fully Automatic Espresso Machine at Amazon
3 Comments until now
After years of use, I replaced my Saeco machine with the Bosch B20. I did a lot of research, and I think this is a great machine for the money. It is fast to start up, and it makes great coffee and espresso. The steam rod/hot water dispenser is also top notch. The Germans do a great job engineering a great boiler. Water is super hot and there is no wait. If you make tea, it is a lot faster than waiting for a kettle.
I never had any customer service issues, so I cannot really address the machine from that angle. Finding the cleaning pods was not that hard, IMHO.
The only complain I have is that the water tank is a small, and must be refilled often if you drink a lot of coffee or make a lot when you have guests.
Aggravating coffee maker to use. Owners manual was obviously written by a non-owner. The service center should be renamed “circus center” because of the bad service. For example:
when I tried to order the cleaning tablets specified in the manual, the rep said “we don’t have those”. I asked why the manual gave a part number and gave a toll-free number to the service center in which to order. He suggested that I “try another manufacturer of espresso machines…that all the cleaning/descaling tablets are the same”.
I wouldn’t buy this machine again at a third the price that I paid.
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